Terms of Service

Welcome to Anoop Innovations Pvt. Ltd. By accessing our website at anoopinnovations.com or using any of our services, you confirm that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms").

These Terms apply to all visitors, users, clients, and others who access or use our website and services. If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity.

Anoop Innovations provides a range of professional IT and digital services. Our core offerings include:

The specifics of any service engagement will be governed by a separate project agreement, scope of work, or proposal mutually agreed upon in writing. These Terms apply alongside — and do not replace — any such agreements.

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use our website for any fraudulent, unlawful, or harmful purpose.
• Attempt to gain unauthorized access to our systems, servers, or databases.
• Distribute viruses, malware, or any other malicious or harmful code.
• Scrape, harvest, or collect data from our website without our written consent.
• Impersonate Anoop Innovations or any of our employees in any communication.
• Use our brand, logo, or content without prior written permission.

All content on this website — including text, graphics, logos, images, icons, code, and downloadable materials — is the exclusive property of Anoop Innovations or its content suppliers and is protected by applicable intellectual property laws.

• Our Content: You may not reproduce, distribute, modify, or create derivative works from our website content without our prior written consent.
• Client Deliverables: Upon full payment, clients receive the agreed-upon rights to final deliverables as specified in the project agreement. We retain rights to any underlying frameworks, tools, or pre-existing code.
• Portfolio Rights: Unless otherwise agreed in writing, we reserve the right to display completed client work in our portfolio and promote it as part of our services.
• Third-Party IP: Some elements (e.g., open-source libraries, stock assets) may be subject to their own licenses. We comply with all applicable third-party licenses.

All project engagements between Anoop Innovations and its clients are subject to the following general conditions:

• Scope of Work: Each project will have a clearly defined scope, timeline, and deliverables documented in a written proposal or agreement signed by both parties.
• Client Obligations: Clients must provide timely feedback, required content, credentials, and approvals to ensure project delivery on schedule. Delays caused by the client may affect delivery timelines.
• Revisions: The number of revisions included in each project phase will be specified in the project agreement. Additional revisions beyond the agreed limit may be billed separately.
• Change Requests: Any changes to the agreed scope will be handled through a formal change request process and may affect cost and timeline.
• Delivery: We strive to meet all deadlines; however, delivery dates are estimates and may be subject to change due to project complexity or unforeseen circumstances.

Payment terms are defined in individual project proposals or agreements. General payment guidelines include:

• Advance Payment: A deposit (typically 40–50%) is required before project commencement unless otherwise agreed.
• Milestone Payments: For larger projects, payments are structured around agreed milestones.
• Final Payment: The remaining balance is due upon project completion and prior to final delivery or launch.
• Late Payments: Invoices not settled within the agreed period may incur late payment fees or result in suspension of services.
• Refunds: Payments made for work already completed are non-refundable. Refund eligibility for incomplete work will be assessed on a case-by-case basis.

Both Anoop Innovations and its clients may share confidential and proprietary information during the course of a project. Both parties agree to:

• Keep all shared confidential information strictly private and not disclose it to unauthorized third parties.
• Use confidential information solely for the purpose of fulfilling the agreed project scope.
• Implement reasonable security measures to protect confidential information from unauthorized access.
• Return or destroy confidential materials upon written request after project completion.

This confidentiality obligation shall survive the termination of any project agreement for a period of 2 years, unless a separate NDA specifies otherwise.

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement.
• That our website will be uninterrupted, error-free, or free of viruses or other harmful components.
• That the results obtained from the use of our services will be accurate or reliable.

To the maximum extent permitted by applicable law, Anoop Innovations shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, data, business, or goodwill.
• Damages resulting from unauthorized access to or alteration of client data.
• Losses arising from third-party services, tools, or platforms used in project delivery.
• Business interruption or loss resulting from use or inability to use our website or services.

In no event shall our total aggregate liability to you exceed the total amount paid by you to Anoop Innovations in the three (3) months preceding the event giving rise to the claim.

Either party may terminate a project engagement or service agreement under the following conditions:

• By Client: The client may terminate with written notice. Payment is due for all work completed up to the termination date. Advance deposits are non-refundable.
• By Anoop Innovations: We reserve the right to terminate services if the client violates these Terms, fails to make timely payment, or engages in conduct that is harmful or unlawful.
• Immediate Termination: We may terminate access to our website or services immediately and without notice for serious violations of these Terms.

Upon termination, all license grants and access rights provided to either party shall immediately cease, except where ongoing rights are explicitly agreed in a separate written agreement.

These Terms of Service shall be governed by and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions.

• Jurisdiction: Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.
• Informal Resolution: Before filing any formal legal claim, both parties agree to attempt to resolve the dispute informally for at least 30 days via written communication.
• Arbitration: If informal resolution fails, disputes may be submitted to binding arbitration in Kathmandu under applicable Nepali arbitration rules, if mutually agreed.